​What is a Pup-date?​

A Pup-date is a daily photo or video update showing how your dog is doing, playing, and enjoying their stay. This service is complimentary and helps you stay connected with your pup while they’re with us.

 

Does my dog need a trial stay and how do I know if they are a good fit?​

All new dogs must complete a daycare or overnight trial. We assess that they are social, non-aggressive, comfortable in a group, and free from excessive barking or separation anxiety. Dogs must get along with others and are supervised at all times to ensure a safe, structured environment and that they are a good fit.

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What Are the Health Requirements for My Dog?​

Dogs must be healthy, clean, and free from any condition that could affect other guests. Required vaccinations are Rabies, DHPP, Leptospirosis, and Bordetella (Canine Influenza is recommended). All vaccinations must be current, given at least 7 days before drop-off, and proof emailed prior.

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All dogs must also be on current flea and tick prevention. Flea collars are not accepted.

 

Are dogs kenneled or crated?

We are a kennel-free environment, so pups enjoy supervised, open play during the day. For safety and comfort, dogs are crated at night and during mealtimes. Feeding in crates helps prevent food sharing, reduces the risk of food-related aggression, and ensures each pup eats their own meal.

 

What does a typical day look like for my dog at Furry Murray? ​

At Furry Murray, pups enjoy a structured, safe, and fun routine. The day begins with a morning potty around 6–7 AM, followed by breakfast. Supervised play and enrichment happen throughout the day, and nap time is scheduled from 12–1 PM. Dinner is served in the evening, and after an evening potty break, bedtime is around 9–10 PM. This schedule keeps dogs happy, comfortable, and engaged while they’re with us.

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What should I bring for my dog?

Owners must provide food for the entire stay (plus extra in case of delays), medications with instructions (if applicable), a leash, collar, and ID tags, and any special dietary items or treats if your dog has allergies. Comfort items, such as a bed, blanket, or toys, are optional and brought at your own risk. If you forget to bring your pet’s food, we can provide for an additional fee.

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Will you give my dog their medications?

Yes! We can administer any form of medication as specified. Please ensure all medications are clearly labeled and include dosage instructions. A starting fee of $5 applies for medication administration, depending on complexity and frequency.

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What is Murray Mobile?

Murray Mobile is our convenient dog pick-up and drop-off service. We can transport your dog between your home, ours, the veterinarian, or grooming appointments. Service starts at $15, depending on distance.

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How do deposits and cancellations work? 

A 20% deposit is required at booking and is applied to your total balance. Daycare cancellations require 48 hours’ notice, or the full day will be charged. Pet sitting/boarding cancellations require 14 days’ notice, or the full deposit will be forfeited. Early returns, missed appointments, or no-shows may also be charged in full. See our full policy for complete details.

 

Do you offer in-home visits and dog walking services? What do they include? 

Yes! We offer convenient in-home visits and dogs walking services to keep your pets comfortable and happy while you’re away.

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Potty Break Visits (15 minutes) include a potty break, fresh water and feeding (if needed), yard clean-up, and playtime. 

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30-Minute Visits include all of the above, plus extended playtime and companionship. These visits can also be used as a dedicated walk based on your pet’s needs.

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Cat Visits include feeding, fresh water, litter box cleaning, and attention. Cat care services are provided in the client’s home only.

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Dog Walking Services can be included during a scheduled visit or booked as a standalone dedicated walk.

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